Store Policy
Customer Care
Velmora is committed to clear, reliable customer support. For questions about products, orders, shipping or returns, contact info@aivelmora.com. Include your order number when applicable. We aim to respond within 2 business days.
Privacy & Safety
We collect only the information needed to process orders, provide customer support, prevent fraud and improve our store. Payments are processed securely by third-party providers such as Stripe; Velmora does not store complete card details. We may use essential cookies and analytics. We do not sell personal information.
Wholesale Inquiries
Velmora currently sells directly to consumers. For partnership or wholesale inquiries, contact info@aivelmora.com with your company details, destination market and estimated order volume.
Payment Methods
Credit and debit cards are processed securely through Stripe. Prices are displayed in USD. Your bank may apply currency conversion or international transaction fees.